The sheer number of new products on the Suzo-Happ stand was simply unbelievable. It was no wonder that the stand was full from start to finish. Whether home-grown products or distributor products – there has never been so many innovations introduced at one time ever by Suzo-Happ before.

Cash handling is a major focus for the industry’s largest supplier of components and spare parts. The Bill-to-Bill banknote recycler is now a Suzo-Happ product having been purchased from Crane in December last year. With already 6,000 such units in daily use worldwide, the Bill-to-Bill banknote recyclers have long-term proven success. Suzo-Happ acts as master distributor for both Innovative Technology and MEI. The SMART Ticket from Innovative Technology was a real highlight as it combines banknote validation and ticket printing all in one product. The SC Cashflow banknote readers are the preferred banknote acceptors for many casinos around the world and were on proud display on the Suzo-Happ stand. For coin acceptors, Suzo-Happ offers the proven  RM5 HD from Comestero. Suzo-Happ is itself the master of hoppers and had its wide range of coin payout hoppers on display, including the Cube, Evolution and Flow. The Flow is also available for the new high security requirements for the Italian AWP market (AES protocol). In addition to all this, Suzo-Happ was proud to present the Transact Ithaca printers on their stand for the first time at ICE – now being the global distributor for Ithaca printers.

Customers can thus source their complete cash handling solutions from Suzo-Happ. Coin acceptance, coin payout, banknote validation, banknote recycling – all imaginable requirements are covered by Suzo-Happ. The same is true in the field of toppers. Suzo-Happ has the widest range in the industry and this was joined by another new topper – the ‘Celebration Event’. This topper links directly into the SAS line, detecting a hand-pay signal from the slot machine and turning this into a celebration event on the topper. 

Suzo-Happ deals strongly with both manufacturers and operators. It was operator feedback that led to the idea of the Celebration Event topper. Such strong relations enable Suzo-Happ to create new products and bring these faster to market than any other company in its field. Existing problems with push buttons now belong to the past with the new Suzo-Happ LED push buttons. These are driven individually. They are an economical alternative to OLED buttons. Printed legends also belong to the past as the LCD is integrated into the button and can even display animations.

The new ‘PRO’ brand is the own-label brand of Suzo-Happ. Now customers have a wider choice for many applications, for example, ‘Vision Pro’ = Suzo-Happ own-brand monitors, ‘Printer Pro’ = Suzo-Happ own-brand printers, ‘Billiard Pro’ = Suzo-Happ own brand billiards.

Another new ‘PRO’ innovation is the Interactive Pro Table. This interactive table was another strong focus point on the Suzo-Happ stand with people standing in lines to learn more. This 42” screen works as multi-touch and the screen itself can be split into four sections – making it an ideal four-player interactive product. Now developers can make new games to add more entertainment value for their customers. The scope for use is wide – to play games on, to watch live TV, to receive information, even to use as an internet terminal – or a combination of any of these! The Interactive Pro Table is designed to withstand harsh environments. Component access is simple. It can be used in a host of applications, including hospitality, retail, gaming, pubs and clubs alongside leisure centres.

Touchscreens are an area of excellence for Suzo-Happ. As master distributor for ELO, the team was proud that ELO once again integrated its stand within the Suzo-Happ stand. ELO presented a whole world of touchscreen innovations, including the new 24” and 27” open frame touch monitors, the new 2” desktop touch monitor and the ELO tablet.

Mr. Marcel Oelen, managing director of Suzo-Happ EMEA, enthused, “What a sensational ICE this was for us. There was a real buzz on the stand. We have grown our own products and team dramatically since the past year. Furthermore, our partners have been very active in creating new solutions. Never before have we had so many innovations at one time on our stand. I wish to thank the whole Suzo-Happ team for their great contribution and naturally all our visitors”.