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The continual strive for excellence has seen the Suzo-Happ Group grow to become the global gaming industry’s leading supplier of components and spare parts. The unrivalled product range consists of an ever-growing number of self-developed products alongside the distribution of leading names in the industry. Long-term support plays a key role. The European Headquarters of Suzo-Happ in The Netherlands originates from Suzo International that was founded back in 1955.
Customers appreciate having a direct sales contact, both for field sales and inside sales. This direct approach allows customers to quickly and simply match their needs against the Suzo-Happ products and service solutions. Naturally the sales team constantly gives expert advice to ensure that manufacturers and operators can make use of the latest technology that brings the most benefits. That is what Suzo-Happ stands for.
This strive for excellence has been further exemplified by the creation of the new Customer Service Department.
Mr. Harald Wagemaker, Sales Director of Suzo-Happ EMEA, explains the setting up of the new Customer Service Department, “The multi-faceted market demands change over time. Our customers are growing in their international successes and it is our task to ensure that our service mirrors this. We therefore made the decision to implement this brand new department. Now customers can channel their enquiries through one single department. We believe this will add even further impetus on our approach to professional customer service”.
Ms. Vanessa Meijer-Groeneweg will lead the Customer Service Department. Ms. Meijer-Groeneweg is a loyal employee of the Suzo-Happ Group with already 11 years of service to the company. Her previous position was within inside sales with responsibility for the Benelux countries. “Vanessa has vast experience with supporting our clients. She was the ideal candidate for this position and her friendly, focused approach is a great asset”, notes Mr. Wagemaker.
The European Customer Service Department welcomes enquiries for both commercial and technical questions. The email address is email@example.com .