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Protouch, K3 & Kiddicare have been chosen for the award of ‘EPoS innovation of the year’ at the recent Retail Systems 2008 Awards.
They were selected for their revolutionary in store kiosk solution which beat a number of other shortlisted companies such as Tesco & Wincor Nixdorf and The Co-operative Group.
The kiosk was born out of a simple brief – replicate the Kiddicare website on a kiosk in store so that customers can buy items as easily as they do online. Protouch supplied the hardware, K3 produced the software and the result was 28 kiosks operating in one Kiddicare outlet.
The kiosks give information about products, complementary items and promotions and take payment and arrange collection or home delivery. They allow Kiddicare to manage more customers, without extra staff and let customers spend more time browsing and no time queuing or carrying purchases.
“The Protouch and K3 kiosk solution leads the way for the retail sector by showing a glimpse of the store of the future. Our kiosks make the sales process faster, simpler and hassle free, so much so that customers are spending 4x more at the kiosks than they are at Kiddicare’s tills”, said Tom Quarry, MD at Protouch.