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The all new redemption kiosk from Semnox Solutions is the first of its kind in the industry and offers a fast and hassle-free gift redemption process. Customers just need to scan their cards or ticket receipts to see the gifts available based on their available ticket limits. They can then choose the gifts they want and submit the redemption order request.
The kiosk then confirms the order and issues two receipts—one for the customer and one for the redemption counter. Once the customer’s number is called via an announcement, display board or other similar means, they can go over to the redemption counter and claim their gift. With this redemption kiosk, customers can either consolidate all tickets into a single new ticket receipt or load the consolidated tickets onto a fresh card.
This kiosk also provides for segregation of redemption orders to enable quick identification of orders that are pending, those in progress, and the ones delivered. This latest offering from Semnox underscores its commitment to innovation while ensuring memorable customer experiences.