Key attributes

• 500+ locations
• 50,000+ game machines
• 1500+ Kiosks
• Food & Beverage Kiosks in pilot
• 16 months rollout
• 100% overnight cutover
• Zero downtime during cutover

Key success factors

• Guest experience as priority#1
• Customer senior management ownership and thought leadership
• Data based decision making, planning and execution
• Robust program management including risk management
• Training
• Pre-rollout preparations and Future proofing the store infrastructure