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Semnox Solutions, a leading provider of technology solutions for the entertainment and amusement industry, has successfully implemented its attraction booking software on its self-service kiosks at Planet Play in Malta. This marks the first site where Semnox has implemented this technology in Malta, helping to transform the guest experience, and setting a new standard in the industry.
Planet Play Malta offers a diverse range of futuristic activities including virtual reality stimulators, multi-level indoor go-karts, obstacle ropes course, an ice-skating rink, and the largest kids soft play arena on the island. With Semnox's expertise, attraction booking is now seamlessly integrated across multiple purchasing channels, including self-service kiosks, self-service – session booking machine at pulse arena, elevating customer convenience.
Semnox worked alongside Grant Thronton, a consultant team, who played an active role in solution mapping and installation. Their digital consulting team, known for its deep understanding of technology-driven business transformations, focuses on delivering innovative, customer-centric solutions tailored to complex organizational needs. When asked about Semnox, they explained, “Our technology consulting team identified Semnox as the most suitable partner to deliver the project. With implementations in over two thousand sites worldwide and household names like Chuck E Cheese in their portfolio, they had all the credentials to make this engagement a success story.”
Semnox’s comprehensive suite of solutions also included attraction scheduling and capacity management, automated access control gates for entry validation, waiver management, and Semnox’s Radian Wristband system for timekeeping in the kids play area.
“With Planet Play’s elevated offerings, we wanted to deliver a comprehensive solution to complement its venue needs, one that could evolve with the venue,” said Vinayaka Kamath, Semnox Business Head in Europe. Planet Play is among the first venues to implement advanced kiosk solution, this is the future of self-service technology in the leisure sector. With sleek design and user-friendly functionality, and cutting-edge technology, the Attraction Kiosk is set to revolutionize the way guests engage with attractions.”
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