The Specialist Buyers Guide for Self-Service Technology
Leading cashless payment provider Nayax is pleased to announce the appointment of Liz Harrex-Perks as UK Customer Success Manager, Nayax UK & Ireland. Harrex-Perks has extensive experience in client relations, having worked in numerous sectors at forward-facing positions. In this role, Liz will be responsible for ensuring that customers are getting the most out of Nayax’s products and services. The establishment of this new post reflects Nayax’s commitment to customers, confirming that they have the tools and knowledge to enjoy the benefits Nayax’s cashless payment solutions offer.
“I am passionate about being a great ambassador for brands and companies that believe in a total customer experience, excellent product offerings and diversity,” said Liz Harrex-Perks, UK Customer Success Manager, Nayax UK & Ireland. “Joining the Nayax team gives me the opportunity to share this passion with our customers. Nayax’s superior solution, and commitment to customers allows us to build a long-term relationship with our customers, resulting in increased growth for all.”
Nayax’s award-winning solutions give operators of unattended retail businesses the ability to offer cashless capabilities, including contact, contactless and swipe transactions. This ensures that consumers will be able to pay via their favorite cashless payment method of choice, whether it’s credit/debit card (eg. Visa, Mastercard), mobile payment apps (ApplePay, GooglePay, SamsungPay, etc.), QR scans (including WeChatpay and AliPay), and prepaid cards (such as employee cards or student ID cards). Nayax also delivers telemetry and a management suite, for transaction monitoring and sales reports, provides alerts for adverse events, inventory management, and consumer engagement tools to assist operators in promoting repeat sales and consumer satisfaction.
“We’re thrilled to have Liz join our team, as she recognizes the importance of customers to any company, at any stage in their lifecycle,” said Mr. Lewis Zimbler, Operations Director, Nayax UK. “With her background in customer service, both as an owner of her own business and working at other companies, she focused on building relationships that promote retention and customer loyalty. Nayax is excited to continue to strengthen the ties between us and our customers and look to Liz to help with this endeavour.”
Nayax cashless expertise enables operators to receive the complete package with no need to deal with banks, credit fees, telecom payments and more. As an EMV certified solution provider, with LTE technology, Nayax is positioned to work with customers now and in the future. Nayax been awarded Vendies UK winner of “Best Payment System” in 2016 & 2017 for VPOS; and in 2018 for VPOS Touch.