The Specialist Buyers Guide for the Holiday Park industry
Elite Dynamics, a leading provider of software solutions for the Holiday Parks industry, has launched a brand-new Owners App to strengthen communication between holiday park operators and their holiday home owners.
The App is available as part of the award-winning EliteParks software solution and helps to connect owners with the holiday parks operations and financial processes, automating many labour-intensive tasks.
In what promises to make life a whole lot easier for holiday home-owners, the App will allow them to view and change their contact preferences, view and pay any outstanding invoices, print account statements, create maintenance requests, buy and schedule the delivery of miscellaneous items and receive personalised notifications
Elite Dynamics have worked closely with existing holiday park customers to develop the App and have included various functions and features based on first-hand customer experiences – all with a view to improve the overall journey for customers as well as increasing efficiency within operations.
Jamaine Campbell, co-founder and Commercial Director of Elite Dynamics, said: “Nowadays people want to easily access information and contact people when and where it suits them, and Apps are being used for everything; from shopping and banking to ordering takeaways. Even when they’re not on the park, owners will still be able to access their account and even make sure any outstanding maintenance work is dealt with prior to their next visit.
“Holiday home-owners are crucial to the success of a holiday park business and by developing this App, we are helping our customers demonstrate to owners that their needs will always come first. It’s a game changer in outstanding customer service as well as improving office efficiency.”
The EliteParks Owners App is the newest addition to its award-winning range of software solutions.